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    Case Study

    How WYN Supported Dunkin' and Arby's Drive-Thru Launch

    Impact

    Brands featured

    2

    By Published Updated

    TL;DR

    • Leaders got a clearer story for drive-thru technology change.
    • Innovation tied to business impact and store efficiency.
    • Reusable video for executive and franchise communication.
    • Roles delivered: Executive video production, Technology story development, Product launch narrative, Stakeholder enablement.

    Situation

    Inspire Brands needed an executive-ready way to explain drive-thru innovation across Dunkin' Donuts and Arby's. The technology story spanned AI ordering, mobile lanes, smart upsells, digital menus, contactless payments, and store efficiency — too much for a slide deck, too important for a generic vendor video.

    What WYN Shipped

    • Filmed and produced the product-launch video for executive and internal audiences.
    • Shaped the technology narrative so restaurant leaders and franchisees could follow it.
    • Connected AI ordering, payment, menu, and lane innovation to operating outcomes.
    • Launch content built for CTO, CIO, IT, franchise, and leadership conversations.

    WYN produced the launch video that explained drive-thru technology innovation for executive and franchise audiences.

    What This Proves

    Restaurant CTOs, CIOs, and IT teams need more than a demo — they need a credible story for boards, franchisees, and operators. WYN delivered it; the initiative was connected to a national restaurant innovation award.

    Launching restaurant or multi-location technology?

    We turn AI, payments, and operational launches into stories executives and franchisees believe.

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